1Eligibility for Refunds
We offer a refund within the first 2 days of your subscription if you are not satisfied with our services. To be eligible for a refund, you must:
- Request the refund within 2 days of the initial payment.
- Have used our services in accordance with our Terms of Service.
- Not have violated our Acceptable Use Policy.
2Refund Process
To request a refund, please contact our billing team by raising a support ticket or through our contact page with your account details and reason for the refund. Our team will review your request and process the refund accordingly.
3Non-Refundable Items
The following items are non-refundable:
- Fees for additional services or add-ons that were purchased separately from the main hosting plan.
- Domain registration fees or any other third-party services.
- Charges incurred due to violations of our Terms of Service or Acceptable Use Policy.
4Refund Method
Refunds are generally issued to the original payment method used by the customer and typically take 4–5 business days to process.
5Changes to This Refund Policy
We may update this refund policy at any time, and customers are encouraged to review the policy periodically.
6Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us by raising a support ticket or through our contact page.