1Introduction
Welcome to CLOUD WEB HOSTING (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information, use our cloud web hosting services, or interact with us in other ways. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2Information We Collect
We collect personal information that you voluntarily provide to us when you register on our website, express an interest in our services, or contact us directly. This information may include your name, email address, billing details, and other relevant data.
3Use of Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services.
- To process transactions and manage billing.
- To communicate with you, including sending updates, newsletters, and marketing materials.
- To monitor and analyze usage and performance to enhance user experience.
4Data Sharing
We do not sell or trade your personal information to third parties. However, we may share your data with trusted service providers who help us operate our website and services, as long as they agree to keep your information confidential.
5Cookies, Analytics & Advertising
We use a small number of cookies and similar technologies so our website works and so we can understand how visitors find and use it.
- Necessary: keep features such as live chat, plan selection and your cookie choice working. These are always on and do not track you across other websites.
- Analytics (Google Analytics): help us understand which pages are useful, using aggregated statistics such as pages viewed and how visitors arrived.
- Advertising (Google Ads): measure whether our ads lead to enquiries or purchases (conversion tracking) and may show our ads to people who visited our website (remarketing).
Analytics and advertising cookies are only used if you choose “Accept all” in the cookie banner. If you choose “Only necessary”, Google may still receive basic, cookieless signals (without identifiers) as described in Google’s Consent Mode. You can change your choice at any time with the link at the bottom of every page.
When you contact us through our website, we record how you reached our site (for example, the search engine or advertising campaign) together with your message, so we can understand which campaigns help our customers. If you have accepted cookies, an irreversibly encrypted (hashed) version of your email address may be shared with Google to measure our ads more accurately.
Google processes this information under its own privacy policy. You can manage ad personalisation at adssettings.google.com and opt out of Google Analytics with the Google Analytics opt-out add-on.
6Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
7Your Rights
You have the right to request access to your personal data and request that it be corrected or deleted. If you wish to exercise these rights or have any concerns about your privacy, please contact us.
8Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically.
9Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us by raising a support ticket or through our contact page.